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FAQs
Travelers’ most Frequently Asked Questions. Please give us your questions if you do not find yours here.

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Our lines never get engaged, our office hours is from 8.30am to 5.30pm (GMT+7)
(Please note that the "+" sign indicates that you must first dial your country's international-Line Code (USA is 011)

• If you are outside Vietnam, please dial: + 84-4-37171818 or + 84-8-39753598
• Press call center: 1900 555537 when you are in Viet Nam
• Press 04-37171818 when you are in the central, the north of Vietnam and Hanoi.
• Press 08-39753598 when you are in the south of Vietnam and Ho Chi Minh city.
• Urgent help (24/7), please call your travel consultant or Mr. Nam at 090322 2225

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